Frequently Asked Questions
Everything you need to know about shopping at KittySupps
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days, while international shipping can take up to 14-21 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must be in their original packaging with tags attached to qualify for a full refund.
How do I know which size to order?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar item you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order?
Yes, once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.